Authorized Economic Operator Indonesia Certification Guide

A Complete Guide to Authorized Economic Operator (AEO) in Indonesia

  • InCorp Editorial Team
  • 7 April 2025
  • 5 minutes reading time

Indonesia has implemented the Authorized Economic Operator (AEO) program to enhance efficiency and security in international trade. This certification, granted by customs authorities, offers businesses numerous advantages, including faster customs clearance, reduced costs, and enhanced global trade opportunities. 

But how does AEO certification benefit businesses in Indonesia? What does it take to get certified? This article delves into the details of AEO certification, its benefits, eligibility requirements, and the process to obtain it. 

What is an Authorized Economic Operator (AEO) in Indonesia? 

The Authorized Economic Operator (AEO) is a certification program initiated by the Indonesian Directorate General of Customs and Excise (DJBC) to enhance trade security and facilitate customs procedures. 

How Does AEO Work? 

  • The AEO status is granted to businesses that highly comply with customs regulations and security standards. 
  • It aligns with the World Customs Organization’s (WCO) SAFE Framework of Standards, ensuring that AEO-certified businesses receive preferential treatment in customs procedures. 
  • The certification applies to various economic operators, including importers, exporters, manufacturers, freight forwarders, logistics providers, and warehouse operators. 

Why is AEO Important for Businesses in Indonesia? 

  • Indonesia is a key player in global trade, with major exports in commodities like palm oil, coal, and textiles. 
  • However, businesses face delays in customs clearance, high costs, and compliance risks. 
  • AEO certification mitigates these challenges by allowing companies to enjoy priority clearance, fewer inspections, and enhanced trade credibility. 

Key Regulations for AEO Certification in Indonesia 

The AEO certification process in Indonesia is regulated under the following legal frameworks: 

  • Minister of Finance Regulation (PMK) No. 227/PMK.04/2014: Governs the recognition of businesses as AEOs and outlines compliance requirements. 
  • Directorate General of Customs and Excise Regulation No. PER-10/BC/2017: Specifies the procedures for obtaining, maintaining, and revoking AEO certification. 
  • Government Regulation No. 10 of 2012: Establishes customs procedures related to import-export activities and compliance with global security standards. 
  • World Customs Organization (WCO) SAFE Framework of Standards: International guidelines on AEO programs are provided to facilitate global trade security and efficiency. 
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Key Benefits of AEO Certification for Businesses in Indonesia 

Having an Authorized Economic Operator (AEO) certification in Indonesia offers significant advantages for businesses engaged in international trade. Here are some of the key benefits: 

Faster Customs Clearance 

AEO-certified companies experience fewer customs inspections, allowing quicker import and export processes. This reduces delays and ensures a smoother flow of goods through ports and borders. 

Priority Processing 

Businesses with AEO status receive priority treatment during customs procedures, especially in high-traffic situations or emergencies. This helps minimize disruptions and ensures timely deliveries. 

Access to Special Facilities 

AEO-certified companies can use special customs facilities, such as green lanes, which enable faster and more efficient clearance of goods and avoid unnecessary hold-ups. 

Lower Logistics Costs 

With faster clearance and reduced customs checks, businesses can reduce storage and transportation costs, making their supply chains more cost-effective. 

Enhanced Reputation 

AEO certification demonstrates that a company complies with international security and safety standards, improving trust among global partners, customers, and regulatory authorities. 

Easier International Trade 

Many countries recognize AEO certification, making it easier to expand business internationally. AEO-certified companies also face lower risks of trade disruptions and compliance issues. 

Government Support 

The Indonesian government provides additional support and assistance to AEO-certified companies, helping them navigate customs regulations and logistics challenges more efficiently. 

Who Can Apply for AEO Certification in Indonesia? 

AEO certification is designed for businesses engaged in import and export activities. The following entities are eligible to apply: 

  • Importers 
  • Exporters 
  • Customs Brokerage Companies (PPJK) 
  • Freight Forwarders 
  • Temporary Storage Facility Operators (TPS) 
  • Bonded Warehouse Operators (TPB) 
  • Other Supply Chain Stakeholders 

How to Get AEO Certification in Indonesia 

Authorized Economic Operator Indonesia Certification Guide

Obtaining AEO certification involves several important steps, from document preparation to certification. Businesses must meet customs requirements and comply with security and trade regulations. 

  • Document Preparation: Businesses must compile necessary documents, including an application letter, company profile, and compliance records. 
  • Application Submission: The application is submitted to the Directorate General of Customs and Excise (DJBC) for review. 
  • Administrative Review: Customs officials will check all submitted documents for completeness and accuracy. 
  • On-Site Inspection: A detailed assessment is conducted at the business location to evaluate compliance with AEO standards. 
  • Certification Approval: If all requirements are met, DJBC grants AEO certification, allowing businesses to benefit from streamlined trade processes. 
  • Ongoing Compliance: Certified businesses must maintain compliance to keep their AEO status valid. 

The process can be complex and time-consuming, making it beneficial to seek expert assistance. Leveraging professional services like InCorp can make the process much smoother if you’re looking for a simplified approach to securing AEO certification and ensuring compliance with Indonesian customs regulations. 

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Fast-Track Your AEO Certification Process with InCorp 

Securing AEO certification in Indonesia provides businesses significant advantages, including faster customs clearance, reduced logistics costs, and smoother international trade operations.  

While the benefits are clear, the application process can be complex, requiring businesses to meet strict customs compliance and security standards. At InCorp Indonesia (an Ascentium Company), we specialize in assisting businesses with: 

  • AEO Certification: Expert guidance through the application process to ensure compliance with Indonesian customs regulations. 
  • Import License: Helping businesses obtain the necessary permits to import goods into Indonesia legally. 
  • Export from Indonesia: Supporting companies in managing export processes smoothly and efficiently. 

Don’t let customs complexities slow down your business. Fill out the form below to simplify your AEO certification process and unlock seamless international trade.

Daris Salam

COO Indonesia at InCorp Indonesia

With more than 10 years of expertise in accounting and finance, Daris Salam dedicates his knowledge to consistently improving the performance of InCorp Indonesia and maintaining clients and partnerships.

Get in touch with us.

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Frequent Asked Questions

You can transfer the license as long as your current local distributor agrees to change the product license holder. The procedure will be different for each product category. We can only recommend you try to prevent these issues by setting cooperation with a trustworthy partner from the beginning

Not completely. You can leverage a service called Importer of Record or Undername Importer to assist you in importing products into Indonesia.

Before you can distribute your products in Indonesia, you will have to register your product with the BPOM (National Agency of Food and Drugs) and MoH (Ministry of Health). Only an Indonesian legal entity can register the product. If you decide to distribute your product via a local distributor, they will register the product under their entity in Indonesia and become the product license holder. Cekindo can act as your local distributor and register the product under its name.

Yes, you can import your product through importer of record services which enables companies to import products into a country through an import partner.