This privacy policy outlines our company, PT. Cekindo Business International (‘InCorp’) policies and procedures for obtaining, correcting, updating, distributing, transferring, processing, protecting, disclosing, deleting, and destroying your Personal Data when you use our services. It also informs you about your right to privacy and how applicable laws of the Republic of Indonesia protect you. Please read this Privacy Policy thoroughly to ensure that you understand our data protection practices.

Definition

For the Privacy Policy:

  1. You refers to an individual, business entity, legal entity, and/or other group representing individuals, business entities, and legal entities accessing or using our Services (hereinafter referred to as “Client”).
  2. Parties refers to InCorp and the Client.
  3. Website refers to the Company’s official website: www.cekindo.com, https://indonesia.incorp.asia, or any other website owned by the Company.
  4. Service refers to each respective service covered on the “Our Service” page on the website.
  5. Country refers to the Republic of Indonesia.
  1. By paying for and/or using InCorp’s Service, the Client acknowledges that they have read and understood this Privacy Policy and explicitly consents to InCorp obtaining, correcting, updating, distributing, transferring, processing, protecting, disclosing, deleting, and destroying the Client’s Personal Data in accordance with this Privacy Policy and applicable laws, including Personal Data Protection Law No. 27 of 2022.
  2. InCorp may amend this policy at any time by providing notice via written communication or other suitable means. The Client is responsible for reviewing this Privacy Policy periodically.

Operative provisions

1. Legality, Type and Relevance, and Details of Personal Data

1.1 Definition of Personal Data

Personal Data refers to any information related to the Client (or an explicitly authorized third party) collected or provided to InCorp with explicit consent in electronic and/or hardcopy format for the purposes outlined in Clause 3.2 below (“Purposes”).

1.2. Types of Personal Data

Personal Data may include, but is not limited to:

  • Full name, gender, citizenship, religion, marital status
  • Health data and information, biometrics, genetic data
  • Crime records, child data, personal financial data
  • Any other information required by laws and regulations for Client identification

1.3. Data Collection Methods

InCorp may collect Personal Data directly from the Client or indirectly through third parties such as:

  • Authorized agents, dealers, or representatives
  • Client’s legal representatives, agents, or employers
  • Credit reference agencies
  • Online and physical registration forms at public venues or InCorp premises

1.4. Legal Basis

  • The legality of requesting and processing Personal Data is based on:
  • Law No. 11 of 2008 on Electronic Information and Transactions
  • Law No. 19 of 2016 on the Amendment of Law No. 11 of 2008
  • Law No. 27 of 2022 on Personal Data Protection
  • Other relevant Indonesian regulations

2. Purposes of Collecting Personal Data

InCorp collects and processes Client’s Personal Data for:

  • Compliance with Know Your Customer (KYC) regulations
  • Processing service requests and payments
  • Internal investigations, compliance, audits, and security
  • Market research and customer behavior analysis
  • Improving business operations and Client relationships
  • Responding to inquiries and resolving disputes
  • Enforcing contractual rights and obligations
  • Legal and regulatory compliance
  • Providing information on services, promotions, and events
  • Internal records management
  • Any other lawful purposes

InCorp does not sell, exchange, display, announce, transfer, disseminate, or disclose Personal Data beyond the abovementioned purposes.

3. Storage and Retention Period of Personal Data

  • InCorp securely stores Personal Data to provide its services.
  • The retention period is 10 years from the complete Personal Data submission date.
  • The retention period may be adjusted based on applicable regulations.
  • InCorp will stop storing or anonymizing personal data once it is no longer needed.

4. Disclosure or Transfer of Personal Data

Personal Data may be processed, disclosed, or transferred to:

  • Entities within InCorp (subsidiaries, affiliates, and outsourcing partners)
  • Third-party service providers (financial institutions, auditors, IT consultants, legal advisors, etc.)
  • Credit card associations and financial institutions for transactions
  • Law enforcement agencies and regulatory authorities
  • Other parties required by applicable laws

5. Rights of Personal Data Subjects

The Client has the right to:

  • Access, correct, update, delay, or restrict the processing of their Personal Data
  • Request deletion or termination of data processing by contacting info.id@incorp.asia
  • Be informed of any processing fees applicable to such requests

However, these rights may not apply if:

  • Data is required for national security or legal enforcement
  • Data is necessary for state administration or financial stability
  • Statistical or scientific research justifies data retention
  • Data access could endanger the Client’s security or reveal third-party information
  • Executing these rights may result in:
  • Immediate termination of InCorp services
  • Non-refundable payments for ongoing services
  • Outstanding fees for installment-based services
  • Compensation claims for damages from early termination

6. Personal Data Security

InCorp employs industry-standard security measures to protect Personal Data from unauthorized access, processing, storage, and disclosure. However, due to the nature of internet-based transmission, absolute security cannot be guaranteed, and Clients acknowledge the inherent risks.

In the event of a data breach, InCorp will notify affected Clients as soon as possible.

7. Notices and Communications

Any notices under this Policy shall be in writing and may be delivered via:

Hand delivery, registered post, facsimile, or email

Electronic media as agreed upon by both parties

Contact Information:

For Clients: Sent to the contact details provided by the Client.

For InCorp: PT Cekindo Business International

AXA Tower Lantai 36, Kuningan City, Jl. Prof. Dr. Satrio Kav 18, Kuningan, Jakarta Selatan, Indonesia 12940

Phone: +62 21 50101510

Email: info.id@incorp.asia / sales.id@incorp.asia

8. Governing Law and Disputes

  • This Policy is governed by Indonesian law.
  • Any disputes shall be resolved through amicable negotiation.
  • If unresolved within 30 days, disputes may proceed to arbitration under BANI Rules.
  • Arbitration will be conducted in Bahasa Indonesia at BANI Jakarta.
  • The arbitration ruling shall be final and binding.
  • Court litigation is not permitted while arbitration is in motion.
  • The parties waive Articles 1266 and 1267 of the Indonesian Civil Code concerning policy termination.
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Should you require further information on our Privacy Policy, do not hesitate to contact us through the form below.